Coverage in full color. Placed by Brett Durbin.
I'm Brett — founder of James B. Solutions and PIAG's agent for Georgia's printing & imaging industry. I share an office with PIAG HQ in Smyrna and write business, personal and group-health coverage for shops that need a specialist, not a generalist.
- CLCS · PLCS designated
- Inside PIAG HQ in Smyrna
- Print-industry specialist
James Brett Durbin
Founder & Principal Agent · James B. Solutions
I write coverage like I'd want mine written.
Most agents treat print shops as one more SIC code on a quote request. I don't. I founded James B. Solutions to bring hands-on, specialized service to businesses that the big-box agencies underwrite from a checklist — and printing & imaging is the industry I know best.
As PIAG's agent I get the buying power of hundreds of member shops behind your account. As an independent agency I get the freedom to actually shop your renewal instead of rubber-stamping it. As your neighbor down the hall from PIAG HQ in Smyrna, I get to know your business by name.
Call me direct. I answer my own phone.
An industry designation in commercial property & casualty — the lines that actually protect a print business.
Personal auto, home, life and umbrella — so the owner and family get the same depth of attention as the business.
James B. Solutions and PIAG share an address at 5020 Highlands Parkway in Smyrna — same building, same hallway.
Three lines, one relationship
Commercial, personal and group benefits — engineered for graphic communications and reviewed together so the gaps between policies never become a claim you can't collect.
Business
Property, liability, workers' comp and fleet — built around how print shops actually run. Brett class-codes payroll, values equipment correctly and builds back the pollution exclusions standard policies leave you holding.
- Workers' Compensation
- Commercial Property & Equipment
- General & Products Liability
- Commercial Auto & Fleet
- Cyber, Pollution & Umbrella
Personal
The owner, the family, the things you've built. Auto, home, life and umbrella reviewed alongside the business so coverage gaps between policies never become a claim you can't collect.
- Homeowners
- Personal Auto
- Term & Permanent Life
- Personal Umbrella
Health & Benefits
Group medical, dental, vision and life through the Printing Industries Benefit Trust. Pooled member buying power since 1989 — Brett structures the package and runs your open enrollment.
- Group Medical
- Dental & Vision
- Group Life & Disability
- Open-enrollment support
Group health a small shop could never buy alone.
One shop is a rounding error to a major medical carrier. Hundreds are a market. Inside the Printing Industries Benefit Trust, your headcount joins the pool — and underwriters sharpen their pencils for a block of business they actually want to keep. Brett structures your package and runs your open enrollment.
From press floor to bound coverage
A straight line from first conversation to placed policy — and back again every renewal.
A real first call
Tell Brett what's on your press floor, who's on your payroll and what you're paying today. 20 minutes, no forms.
Market your account
He takes you to the carriers who actively write print risk and leverages PIAG's pooled membership to sharpen the numbers.
Side-by-side comparison
Limits, exclusions and price laid out in plain language — with Brett's honest recommendation and the trade-offs.
Bind & review every year
Coverage placed, then re-shopped at every renewal as the shop grows. No set-and-forget, no surprise rate hikes.
Generalists guess. We know print.
Print-industry specialist
Brett writes almost exclusively for the trade — class codes, equipment values, pollution carve-outs and all.
Pooled buying power
As PIAG's agent he aggregates member shops into a buying group carriers compete for.
Independent agency
James B. Solutions answers to clients, not a single carrier — so renewals get re-shopped every year.
One desk, every line
Commercial, personal and group benefits reviewed together so the gaps between policies don't bite.
The things owners ask first
Why work with you through PIAG instead of going direct to a carrier?+
Do I have to be a PIAG member?+
How fast can I get a quote?+
What if I already have a Certificate of Insurance request?+
Let's get your shop quoted.
Tell me about your operation and I'll bring the carriers to you — no obligation, no jargon, just a clear comparison from someone who knows print. Call me direct or send a note and I'll get back the same day.
Brett Durbin · CLCS · PLCS
Founder & Principal Agent
James B. Solutions
- Direct
- (203) 554-8311
- [email protected]
- Office · same building as PIAG HQ
- 5020 Highlands Pkwy SE, Suite 100
Smyrna, GA 30082
PIAG general line: (770) 433-3050 · [email protected]
James B. Solutions is an independent insurance agency licensed in Georgia and PIAG's appointed insurance partner. Coverage descriptions are summaries; actual terms are governed by the policy. Return to James B. Solutions.